Privacy Policy

Effective date: April 25, 2026

SFCC Tales ("we," "us," or "our") values your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use the SFCC Tales website.

SFCC Tales is an independent educational and learning platform created to make it easier to understand SFCC concepts and platform behavior. SFCC Tales is not affiliated with, endorsed by, or sponsored by Salesforce, Inc.

Information We Collect

We currently collect personal information only when you voluntarily submit it through our subscription form. At this time, the primary information we collect is your email address so that you can receive newsletters and updates from SFCC Tales.

We also collect certain non-personal usage data through analytics tools, including information such as pages visited, device or browser type, approximate location, and general interaction data.

How We Use Information

We use collected information to:

send newsletters, updates, and other email communications you subscribe to receive;
understand how visitors use the site and improve the website experience;
monitor website performance, traffic trends, and content effectiveness; and
maintain, protect, and improve our services.

Subscription Forms and Email Providers

Newsletter subscriptions are currently managed through FormUnify, and newsletters are currently delivered using Kit. When you submit your email address through our subscription form, your information may be processed by these service providers on our behalf.

We may change service providers in the future if needed. If we do, this Privacy Policy may be updated to reflect those changes.

Analytics and Cookies

We use Google Analytics to better understand how visitors use SFCC Tales. Google Analytics may collect information such as your IP address, device details, browser information, pages visited, session duration, and referral sources. This information is used in aggregated form to improve the website and our content.

Google Analytics may use cookies or similar technologies to collect this information. You can control cookies through your browser settings.

Accounts, Ads, Payments, and Third-Party Services

Users cannot create accounts on SFCC Tales at this time. We do not currently offer payments, run advertising programs, or integrate additional third-party services beyond the providers described above.

However, we reserve the right to introduce additional services, tools, or providers in the future if needed. If our data practices materially change, we may update this Privacy Policy accordingly.

Data Sharing

We do not sell your personal information. We may share information only with service providers that help us operate the website, manage subscriptions, send newsletters, or analyze site usage, and only to the extent reasonably necessary for those purposes.

Data Retention

We retain subscriber information for as long as needed to provide newsletters and related communications, or until you unsubscribe or request deletion, unless a longer retention period is required by law.

Your Choices

You may unsubscribe from newsletter communications at any time using the unsubscribe link included in our emails, if available, or by contacting us directly.

You may also manage cookie preferences through your browser settings.

Contact

If you have any questions about this Privacy Policy or your information, you can contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date where appropriate.